ARTICLE 9 -SCHEDULES, DELAYS and CANCELLATION OF FLIGHTS

9.1 Schedules
We undertake to use our best efforts to carry you and your baggage with reasonable dispatch and to
adhere to published schedules in effect on the date of travel. We may have to change time of flights,
often for reasons beyond our control, and consequently times shown in timetables cannot be
guaranteed. Please refer to Article 10.2 regarding refunds in such situation.

9.2 Cancellation, rerouting, delays, etc

9.2.1 If we cancel a flight, fail to operate a flight reasonably according to the schedule, fail to stop at
your destination or stopover destination or cause you to miss a connecting flight on which you hold a
confirmed reservation, we shall, at your option, either:

9.2.1.1 carry you on another of our scheduled services on which space is available without additional
charge and, where necessary, extend the validity of your ticket; or

9.2.1.2 within a reasonable period of time re-route you to the destination shown on your ticket by our
own services or those of another carrier, or by other mutually agreed means and class of transportation.
If the fare and charges for the revised routing are lower than what you have paid, we shall refund the
difference; or

9.2.1.3 make a refund to you in accordance with the provisions of Article 10.2

9.2.2 Upon the occurrence of any of the matters set out in Article 9.2.1 the remedies outlined in Article

9.2.1 are the sole and exclusive remedies available to you and we shall have no further liability to you.

9.2.3 If we are unable to provide previously confirmed space, we shall provide compensation pursuant
to our denied boarding compensation policy.

9.3 Substitution of Carrier/Aircraft
We reserve the right to substitute an alternative carrier and/or aircraft.

9.4 Misconnections to other Carriers
GUM AIR accepts no responsibility for separate connections to or from GUM AIR's flight to any other
airline where separate tickets are used. GUM AIR recommends passengers to have at least 2 ½ hours
connection time from GUM AIR flights to your connecting flight.