ARTICLE 3 -TICKETS

3.1 Requirement for valid ticket

3.1.1 We will provide carriage only to the passenger named in the ticket and you may be required to
produce appropriate identification.

3.1.2 A ticket is not transferable.

3.1.3 When a ticket has been issued by us or by one of our agents on our behalf it is and remains at all
times our property.

3.1.4 Except in the case of an electronic ticket, you shall not be entitled to be carried on a flight unless
you present a valid ticket containing the flight coupon for that flight and all other unused flight coupons
and the passenger coupon. In addition, you shall not be entitled to be carried if the ticket presented is
mutilated or if it has been altered otherwise than by us or our authorized agent. In the case of an
electronic ticket you shall not be entitled to be carried on a flight unless you provide positive
identification and a valid electronic ticket has been duly issued in your name.

3.1.5 In case of either loss or mutilation of all or part of a ticket, or non-presentation of a ticket
containing the passenger coupon and all unused flight coupons, we will, on your request, if the ticket
has been issued by us or by one of our agents on our behalf, replace such ticket or part of it by issuing a
new ticket, provided there is evidence, readily ascertainable at the time, that a ticket valid for the
flight(s) in question was duly issued and you sign an agreement to reimburse us for any costs and losses
which are necessarily and reasonably incurred by us or another carrier for misuse of the ticket and
which do not result from our own negligence. Where such evidence is not available where you do not
sign an agreement. we may require you to pay, up to the full ticket price for a replacement ticket,
subject to refund, if and when the issuing carrier is satisfied that the original ticket has not been used
before the expiry of its validity. The issuing carrier may levy a reasonable administration charge for this
service.

3.I.6 A ticket is valuable and you should take appropriate measures to safeguard it and ensure it is not
lost or stolen.

3.2 Period of validity

3.2.1 Except as otherwise provided in the ticket, these conditions, or in tariffs (which may limit the
validity of a ticket, in which case limitation will be shown on the ticket) a ticket is valid for:

90 days from the date of issue or, within 90 days from the date of first travel provided that first travel
occurs within 90 days from date of issue;

whichever is longer.

\first travel or (a) 90 days from the date of issue or 

(b) subject to the first travel occurring within 90 days from the date of issue, 90 days from the date of
first travel under the ticket;

whichever is longer.

3.2.2 When you are prevented from traveling within the period of validity of the ticket because at the
time you request reservations we are unable to confirm a reservation, either we will extend the validity
of such ticket or you may be entitled to a refund from us in accordance with Article 10.

3.2.3 If after having commenced your journey, you are prevented from traveling within the period of
validity of the ticket by reason of illness, we may extend the period of validity of your ticket until either
the date when you become fit to travel (according to a medical certificate) or until our first flight after
such date, from the point where the journey is resumed on which space is available in the class of
service for which the fare has been paid. When the flight coupons remaining in the ticket, or in the case
of an electronic ticket, the electronic coupon, involve one or more stopovers, we may extend the validity
of such ticket for not more than three months from the date shown on such certificate. In such
circumstances, we will similarly extend the period of validity of tickets of other members of your
immediate family accompanying you.

3.2.4 In the event of death of a passenger en route, we may modify the tickets of persons accompanying
the passenger by waiving the minimum stay or extending the validity. In the event of a death in the
immediate family of a passenger who has commenced travel, we may likewise modify the validity of the
passenger's tickets and those of his or her immediate family who are accompanying the passenger. Any
such modification shall be made on receipt of a valid death certificate and any such extension of validity
shall not be for a period longer than forty-five (45) days from the date of the death.

3.3 Coupon sequence and use

3.3.1 The ticket will not be honored and will lose its validity if all the coupons are not used in the
sequence provided in the ticket.

3.3.2 The ticket you have purchased is valid for transportation from your point of origin, via agreed stopover and/or transfer points, to the destination as shown on your ticket. The fare you have paid is
calculated on the basis of the entire journey shown on the ticket. Should you wish to change your
journey you must contact us in advance. The fare for your new journey will be recalculated and you will
be given the option of accepting the new price or maintaining your original journey as ticketed. Should
you change your journey without our agreement we reserve the right to assess the correct fare for your
actual travel and collect from you any difference between the fare you have paid and the fare applicable
for your revised journey. We will refund the difference if your new fare is lower.

3.3.3 Please be aware that while some types of changes will not result in a changed fare, others, such as
changing your point of origin or reversing the direction you travel, can result in an increase in price.
Many special fares are valid only, on the dates and flights shown on the ticket and may not be
changeable at all, or only on payment of an additional fee.

3.3.4. Each coupon will be accepted for carriage in the class of service specified on the coupon on the
date and flight for which space has been reserved. When coupons are issued without a reservation
being specified, space may be reserved, subject to the conditions of the relevant fare and the availability
of space on the flight requested.

3.4 Name and address of carrier
Our name may be abbreviated to our airline designator code in the ticket. Our address shall be deemed
to be the airport of departure shown opposite the first reference to our designator code in the "carrier"
box in the ticket or, in the case of an electronic ticket, as indicated for our first flight set out in the
itinerary/receipt.